Our fees
Our Fee Is Calculated Based
On The Tax Refund You Recieve
Our Fees Are As Follows:
10% Of Your Refund To A Maximum Capped Fee Of $143
(Inc. Gst)
10% Of My Refund
If your refund is less than AUD $1,430, then our fee will be 10% of your refund
For example, if your refund is AUD $1,000, then our fee will be $100 (which is 10% of $1,000)
The amount transferred/credited to you is:
$1000-$100 = $900 deposited into your bank account
Capped Fee Of Aud $$143
If your refund is AUD $1,430 or more, then our fee is capped at AUD $143
For example, if your refund is AUD $2,000, then our fee will be $143 (capped fee of $143)
The amount transferred/credited to you is:
$2000-$143 = $1868 deposited into your bank account
NO REFUND, NO FEE* conditions apply
Are There Any Other Fees Or Charges Involved?
Is there a fee to transfer my refund into my Australian Bank Account?
No, you do not pay a fee on refunds deposited into your Australian bank account.
Is there a fee to transfer my refund into my Overseas Bank Account?
Yes, there will be a $35 fee charged for any refunds deposited into your overseas bank account. This fee will be deducted directly from your refund (this is the only bank fee charged by our bank. Please confirm with your nominated overseas/foreign bank whether or not they charge a fee to accept a transfer from an Australian Bank Account, as this is beyond our control)
We will inform you via email when your refund is deposited into your bank account, so that you can look out for it. Generally, the time it takes for your funds to be available depends on your individual bank.
Is there a fee to retrieve any lost documents?
Yes we charge a fee of $5 for each missing PAYG summary. We understand that whilst you are travelling it will be easy to misplace your documents. Just keep a record of the phone numbers of your employers and we will retrieve your documents for you.
* If you have an ABN and have used it whilst working in Australia or if you need to lodge an amended income tax return, there will be a fee charged. The fee charged will vary depending on your individual circumstances. If you fall into this category please call us for a fee estimate *